Your team keeps saying yes in meetings and then not delivering. Find out what "yes" means to each person before the launch slips.
It comes with its field guide.
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You're the launch lead at Saltbush Foods in Adelaide. A new chilli-lime sauce range goes into a national supermarket's range reset in six weeks, on a budget of A$380,000.
Saltbush cooks the sauce base in Adelaide; a contract co-packer in Kuala Lumpur bottles it. Meetings end with everyone agreeing. Afterwards, dates slip and problems surface late.
Five people have said yes. You'll find out what each one meant. Three meters: Respect, Morale and Results. Each person's "yes" is a card face down until you ask the right way.
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